Privacy Policy

Air Integrity LLC ("Air Integrity," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and disclose personal information when you visit https://airintegrity.shop, request our services, or communicate with us.

1. Information We Collect

We may collect personal information that you voluntarily provide when interacting with our website or requesting our services.

Personal and Contact Information

• First and last name
• Email address
• Mobile phone number
• Contact and communication preferences

Travel and Charter Information

• Departure and destination locations
• Requested travel dates and times
• Number of passengers
• Aircraft preferences
• Special travel requests and instructions
• Catering and ground transportation preferences
• Other information necessary to arrange requested charter services.

Technical and Website Information

When you visit our website, certain information may be collected automatically, including:

• Internet Protocol (IP) address
• Browser type and version
• Device information
• Pages visited and interactions with our website
• Date and time of website visits
• General website usage information

Communication Information

We may retain information contained in communications you send to us, including emails, telephone inquiries, SMS messages, and service-related correspondence.

2. How We Use Your Information

Air Integrity uses collected information for legitimate business and operational purposes, including:

• Responding to private aircraft charter inquiries and quotation requests.
• Arranging aircraft charter services and coordinating travel requirements.
• Providing aircraft options and coordinating bookings with third-party aircraft operators.
• Coordinating flight itineraries, scheduling, catering, and ground transportation.
• Sending booking confirmations, service notifications, flight updates, and itinerary changes.
• Responding to customer questions and providing customer support.
• Sending marketing and promotional communications when you have provided the required consent.
• Maintaining and improving our website and services.
• Protecting against fraudulent, unauthorized, or unlawful activities.
• Complying with applicable legal and regulatory obligations.

3. SMS Text Messaging and Communications

Air Integrity offers optional SMS communications to individuals who provide their mobile phone numbers and the appropriate consent through our website.

Our SMS program includes two separate messaging categories.

A. Non-Marketing / Customer Care Messages

Individuals who opt in may receive non-promotional text messages relating to:

• Private flight booking confirmations.
• Charter inquiry acknowledgments and responses.
• Flight status updates.
• Itinerary changes and scheduling notifications.
• Customer service communications.
• Concierge service coordination, including catering and ground transportation arrangements.

An example of a customer care message is:

"Hi Elle, this is David from Air Integrity. Thank you for reaching out to us! We received your inquiry and a team member will be in touch within the next 24 hours. Reply STOP to opt out or HELP for assistance."

B. Marketing and Promotional Messages

Individuals may separately and voluntarily opt in to receive promotional SMS messages, which may include:

• Updates about private aviation services.
• Aircraft charter options and availability.
• Exclusive travel offerings.
• New concierge services.
• Promotional offers and company announcements.

Marketing consent is optional and is not a condition of purchasing any goods or services.

C. Message Frequency and Rates

Message frequency varies, up to 4 messages per month. Message and data rates may apply depending on your mobile carrier and wireless plan.

D. Opting Out

You may stop receiving SMS messages at any time by replying STOP to any message received from Air Integrity.

After receiving your STOP request, we will send a confirmation message indicating that you have been unsubscribed.

For assistance, reply HELP or contact us at david@airintegrity.shop.

4. SMS Privacy and Mobile Information Sharing

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.

Air Integrity does not sell, rent, or share mobile phone numbers, SMS opt-in data, or messaging consent information with third parties or affiliates for their own marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties, except service providers and messaging providers strictly as necessary to operate and deliver the requested messaging services. Such providers are not authorized to use this information for their own marketing or promotional purposes.

Air Integrity uses Close to manage customer relationships and communications. Information may be processed by technology and messaging service providers supporting these services solely to facilitate business operations and requested communications.

5. Sharing of Other Personal Information

Apart from the specific SMS restrictions described above, Air Integrity may share relevant personal information with trusted third parties when necessary to provide requested services or operate our business.

Aircraft Operators and Aviation Service Providers

As a private aircraft charter broker, Air Integrity may share relevant trip information with third-party direct air carriers, aircraft operators, and service providers to obtain quotations, arrange flights, and coordinate requested travel services.

Concierge and Travel Service Providers

Relevant information may be shared with catering companies, ground transportation providers, and other service providers when necessary to fulfill your specific requests.

Technology and Business Service Providers

We may use third-party service providers to operate our website, manage customer inquiries, maintain customer records, and facilitate communications. These providers may process personal information on our behalf and only for authorized business purposes.

Legal and Regulatory Authorities

We may disclose information when required by law, legal process, court order, or governmental request, or when necessary to protect our legal rights and prevent fraud or unlawful activity.

We do not authorize service providers to use personal information entrusted to them for their own independent marketing purposes.

6. Cookies and Website Technologies

Our website may use cookies and similar technologies to support website functionality, remember preferences, understand visitor interactions, and improve website performance.

These technologies may collect technical information such as browser details, device information, IP addresses, and website usage data.

You may manage or disable cookies through your browser settings. However, disabling certain cookies may affect website functionality.

Where applicable, third-party analytics or similar technologies may operate according to their own privacy policies.

7. Data Security

Air Integrity uses reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, disclosure, alteration, and destruction.

Although we take reasonable steps to protect personal information, no electronic transmission or storage system can be guaranteed to be completely secure.

8. Data Retention

Air Integrity retains personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy.

The retention period may depend on:

• The nature of the information collected.
• The services or communications requested.
• The duration of our business relationship.
• Applicable legal, accounting, and regulatory obligations.
• The need to resolve disputes and enforce agreements.

When personal information is no longer reasonably necessary for these purposes, we will take appropriate steps to securely delete, anonymize, or otherwise dispose of it.

9. Your Privacy Rights and Choices

Depending on your location and applicable privacy laws, you may have certain rights regarding your personal information.

These rights may include:

• Requesting access to personal information we maintain about you.
• Requesting correction of inaccurate personal information.
• Requesting deletion of personal information, subject to applicable legal exceptions.
• Withdrawing consent for optional marketing communications.
• Opting out of promotional SMS messages at any time.
• Requesting information about how your personal information is collected and used.

To exercise an applicable privacy right, contact us using the information provided in the Contact Information section.

We may need to verify your identity before processing certain requests.

10. Children's Privacy

Our website and services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13.

By opting into our SMS messaging program, you represent that you are at least 18 years of age.

If we become aware that personal information has been collected from a child under 13 without appropriate parental consent, we will take reasonable steps to delete that information.

11. Third-Party Websites

Our website may contain links to external websites or third-party services.

Air Integrity does not control the privacy practices, security, or content of these external websites. We encourage visitors to review the applicable privacy policies before submitting personal information to third parties.

12. Changes to This Privacy Policy

Air Integrity may update this Privacy Policy periodically to reflect changes in our business practices, services, technology, or applicable legal requirements.

Any updates will be published on this page with a revised Effective Date.

We encourage visitors to review this page periodically.

13. Contact Information

For questions, concerns, or requests regarding this Privacy Policy or your personal information, contact:

Business Name: Air Integrity LLC
Contact Person: David
Email: david@airintegrity.shop
Phone: +1 619-604-5428
Website: https://airintegrity.shop

Business Address:
320 Riverside Drive, Suite 5D
New York, NY 10025
United States